Hardware (CAT-MIP-000000191)
Accepted • 2025-09-19 • by nicole
Definition
Hardware refers to the physical components of an IT environment, including servers, laptops, desktops, networking gear, storage devices, and peripherals. In the vendor context, hardware is typically associated with managed Devices, and its properties (e.g., CPU type, RAM, disk size, serial number) are collected for inventory, health monitoring, and compliance tracking. Hardware may also include embedded systems and edge devices under MSP management.
Prompt Examples
- Generate a hardware inventory report for all remote offices.
- List all hardware with less than 8GB RAM across the 'Education' tenant.
- What hardware components are failing on server "NY-DC-001"?
Agent Execution
When a prompt refers to "Hardware," the AI agent will:
- Associate the hardware with the parent device and customer context
- Identify hardware failures, warnings, or threshold violations
- Query the device inventory or telemetry sources to extract physical specs
- Report lifecycle status (e.g., warranty expired, asset due for replacement)
- Trigger alerts or automations if hardware is underperforming or failing
Synonyms
- Equipment
- Host (when referring to physical servers)
- Machine (context-specific - avoid)
- Physical Asset
Relationships
- Hardware hasComponent CPU, Memory, Disk, NIC, etc.
- Hardware hasWarrantyStatus or LifecycleStage
- Hardware isLocatedAt Site
- Hardware isMonitoredBy Agent
- Hardware isPartOf Device
- Hardware supports Software
History
| Date | Author | Reason |
|---|---|---|
| 2025-08-07 | nicole | Draft – initial term proposal |
| 2025-09-19 | nicole | Accepted – added to CAT-MIP registry |