Notification (CAT-MIP-000000311)
Accepted • 2025-09-19 • by nicole
Definition
A Notification is a message or alert generated by a system, policy, or agent to inform a user, technician, or administrator of an event, condition, or required action. Notifications may be triggered by monitoring thresholds, policy violations, automation results, or system events. They can be delivered through various channels such as email, SMS, in-app alerts, or PSA integrations.
Prompt Examples
- Send a notification to the admin group when disk usage exceeds 90%.
- Suppress non-critical notifications for tenant "Acme Legal" during maintenance.
- What notifications were generated during last night's patching window?
Agent Execution
When a prompt refers to a "Notification," the AI agent will:
- Deliver the message and log the notification event
- Determine the appropriate recipients and delivery channel
- Format the message using configured templates or dynamic event data
- Identify the trigger context (event, threshold, policy action, etc.)
- Optionally suppress, escalate, or bundle notifications based on configuration
Synonyms
- Alert (when real-time or critical -- use with care)
- Message (too broad -- avoid unless contextualized)
- Prompt (in user-interface contexts)
- Signal (not typically used -- avoid)
Relationships
- Notification describes Condition or Result
- Notification isDeliveredTo User, Group, or IntegrationEndpoint
- Notification isLoggedIn NotificationHistory
- Notification isPartOf AlertingPolicy or EscalationWorkflow
- Notification isTriggeredBy Event, Policy, or Agent
History
| Date | Author | Reason |
|---|---|---|
| 2025-08-07 | nicole | Draft – initial term proposal |
| 2025-09-19 | nicole | Accepted – added to CAT-MIP registry |