Backup (CAT-MIP-000000071)
Accepted • 2025-09-19 • by nicole
Definition
A Backup is a secure, stored copy of data, system configuration, or application state, used to restore functionality or recover from data loss, corruption, or disaster. In the MSP context, backups may be scheduled, continuous, or event-triggered, and can target endpoints, servers, cloud services (e.g., Microsoft 365), or databases. Backup policies define the scope, frequency, retention, and storage destination of backup operations.
Prompt Examples
- List all failed backup jobs in the past 48 hours across the 'Retail' tenant.
- Restore the backup of user 'jane.doe' mailbox from last Monday.
- When was the last successful backup for the server "NY-SQL-01"?
Agent Execution
When a prompt refers to a "Backup," the AI agent will:
- Check backup compliance with configured policies (frequency, retention)
- Generate audit logs or reports based on backup history and status
- Locate the latest or requested backup instance based on entity, time, and scope
- Trigger restore actions if authorized, using the appropriate recovery method
- Validate its status (successful, failed, in progress)
Synonyms
- Data Backup
- Restore Point (when used for rollback)
- Snapshot (when describing state-based backups)
- System Image (if referring to full-machine backup)
Relationships
- Backup isCreatedFor Device, Asset, Server, File, Database, or Service
- Backup isManagedBy BackupPolicy
- Backup isMonitoredBy Agent or Platform
- Backup isOwnedBy Tenant or MSP
- Backup isRestoredBy Restore Job
- Backup isStoredIn Cove or Cloud Storage
- Backup isValidatedBy JobStatus
History
| Date | Author | Reason |
|---|---|---|
| 2025-08-07 | nicole | Draft – initial term proposal |
| 2025-09-19 | nicole | Accepted – added to CAT-MIP registry |
| 2026-01-14 | mpurtell | |
| 2026-03-02 | jimmypuckett | Fix malformed YAML |